Terms and Conditions

Terms and Conditions

Welcome to Ultra Home Cleaning. By accessing or using our website, services, and online booking platform, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully. If you do not agree to these terms, you should not use our services.

 

1. Acceptance of Terms

By using the Ultra Home Cleaning website or booking services online, you acknowledge that you have read, understood, and agree to these Terms of Use, as well as our Privacy Policy. These terms govern your use of the website, online booking system, and any services provided by Ultra Home Cleaning.

 

2. Services Provided

Ultra Home Cleaning provides professional cleaning, maintenance, and repair services, including but not limited to Full House Cleaning, Pest Control, Painting Services, Sofa Cleaning, Bathroom Cleaning, Tank and Sump Cleaning, Kitchen Cleaning, AC Repair, Plumbing, and Office Cleaning. The description of services on our website is provided for informational purposes. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free.

 

3. Eligibility

Use of this website and our services is limited to individuals who are at least 18 years old and legally capable of entering into contracts. By using our services, you represent and warrant that you meet these eligibility requirements.

 

4. Online Booking and Payment

• All service bookings must be made through our official website or authorized channels.

• Payments can be made via online payment gateways, UPI, or as specified at the time of booking.

• By providing payment information, you authorize Ultra Home Cleaning to process the payment for services booked.

• Prices and service charges are subject to change without prior notice. Any discounts or promotional offers will be applied as per the terms specified.

 

5. User Obligations

By using our website and services, you agree to:

• Provide accurate, complete, and up-to-date personal information.

• Maintain the confidentiality of your account or booking credentials, if any.

• Use the website and services only for lawful purposes and in accordance with these Terms of Use.

• Not engage in any activity that could damage, disable, or interfere with the website or its services.

 

6. Cancellation and Refunds

• Service cancellations must be communicated as per the cancellation policy described on our website.

• Refunds, if applicable, will be processed in accordance with our Refund Policy.

• Ultra Home Cleaning reserves the right to refuse service or cancel bookings at its discretion, including but not limited to safety concerns, inability to access the premises, or violation of these Terms.

 

7. Intellectual Property Rights

• All content on the Ultra Home Cleaning website, including text, graphics, logos, images, videos, and software, is the property of Ultra Home Cleaning or its content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works from any part of the website without prior written consent from Ultra Home Cleaning.

 

8. Disclaimer and Limitation of Liability

• Services are provided on a reasonable effort basis. While Ultra Home Cleaning ensures professional service, we do not guarantee results beyond the scope described in the service package.

• The website is provided “as is” and “as available.” Ultra Home Cleaning makes no warranties regarding the accuracy, reliability, or availability of the website or services.

• Ultra Home Cleaning shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the website, online booking system, or services provided.

 

9. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. Ultra Home Cleaning is not responsible for the content, products, services, or practices of these third-party websites. Accessing third-party websites is at your own risk.

 

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

11. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the use of our website and services shall be subject to the exclusive jurisdiction of courts located in Bangalore, Karnataka.

 

12. Modification of Terms

Ultra Home Cleaning reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website or services constitutes your acceptance of any updated Terms.

 

13. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us:

Ultra Home Cleaning

Address: No.77/1, 1st Floor, above RXDX Hospital, NGR Complex, Opp. Canara Bank, Dommasandra Circle, Sarjapura Main Road, Bangalore – 562125

Email: info@ultrahomecleaning.com

Phone: +91 – 9916855000

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Use.